Privacy

The Orchard Agency Limited

PRIVACY NOTICE
Who We Are
At The Orchard Agency Limited we gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

The Orchard Agency Limited’s registered office is at Quay Plaza – T3, Media City, Manchester, M50 3BA and we are a company registered in England and Wales under company number 3456739. 

We are registered on the Information Commissioner's Office Register registration number Z8069892, and act as the data controller/data processor. Our designated Appointed Person for the organisation is Mike Carter who can be contacted at Quay Plaza – T3, Media City, Manchester, M50 3BA, 0161 455 0055

Information That We Collect
The Orchard Agency Ltd processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our recruitment services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice. 

The personal data that we collect from is: -
•    Name
•    Date of Birth
•    Home Address
•    Personal Email
•    Business Email
•    Home Telephone Number
•    Mobile Telephone Number
•    National Insurance Number
•    Passport Number
•    Driver’s License Number
•    Qualifications
•    Employment history
•    Personal ID
•    Mac test scores
•    Job seeking criteria
•    Salary and Salary Expectations

We collect information in the below ways: -
Online forms, CV’s, Linkedin, Broadbean, Job Boards, Telephone and Face to Face Interviews

How We Use Your Personal Data
The Orchard Agency Limited takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. 
We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. In addition, where you have consented to us providing you marketing, you are free to withdraw this consent at any time.  The purposes and reasons for processing your personal data are detailed below: -

•    We collect your personal data to provide you with recruitment services. 
•    We collect and store your personal data as part of our legal obligation for business accounting and tax purposes
•    We will occasionally send you marketing information, job alerts and event information where we have assessed that it is beneficial to you as a candidate and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests

Your Rights
You have the right to access any personal information that The Orchard Agency Ltd processes about you and to request information about: -
•    What personal data we hold about you
•    The purposes of the processing
•    The categories of personal data concerned
•    The recipients to whom the personal data has/will be disclosed
•    How long we intend to store your personal data for
•    If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. 

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us; to exercise your data portability rights, and to be informed about any automated decision-making we may use. 
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. The Orchard Agency Limited uses a third-party to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

We use CLB Coopers for payroll services and they act in the capacity of a data processor on our behalf. We provide them with all necessary details to process payroll for you including name, address, DOB, National Insurance number and Bank details.

For information about CLB Coopers, please read their privacy notice here.

Do we need the other factoring companies and invoicers?

Safeguarding Measures
The Orchard Agency Limited takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: -

Firewalls, Encrypted Pass worded Servers, Physical locked Server room, HTTPS Security Certificate, SSL, Private Email Servers

Transfers Outside the EU 
Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. The Orchard Agency Limited does not transfer or store any personal data outside the EU.

Consequences of Not Providing Your Data 
You are not obligated to provide your personal information to The Orchard Agency Limited, however, as this information is required for us to provide you with our services, we will not be able to offer some/all our services without it. 

How Long We Keep Your Data
The Orchard Agency Limited only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. 

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Marketing 

Occasionally, The Orchard Agency Limited would like to contact you by email with the services that we provide. If you consent to us using your contact details for these purposes, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options or by contacting The Orchard Agency Limited directly. Contact details needed here

The Orchard Agency Limited will occasionally send you services by email that have been identified as being beneficial to our customers and in our interests. Such information will be relevant to you as a candidate and is non-intrusive and you will always have the option to opt-out/unsubscribe at any time.

Lodging A Complaint
The Orchard Agency Limited only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority. 

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
T: 0303 123 1113 
www.ico.org.uk

Consent

The Orchard Agency Limited take your privacy seriously and will only process your personal data with your consent and in accordance with the terms stated in our Privacy Policy. If you consent to us collecting and processing your personal data please complete the webform provided and we will record this as your legal consent.

Subejct Access Request Form